First of all, I personally would like to thank you from the bottom of my heart for what you do and how you do it. I had to leave for work when everyone showed up, but Sema was there through the process. Frank must be sleeping so comfortably tonight.

I have chills when I think about how this all played out for Frank. We went to the Veterans Patient Clinic on Stevens Street for guidance, who sent us to the Vet's Center on West Main St, who confirmed Frank's military status and put us right in touch with you, right there in her office. You put this right into action. 

Three Vet's just took over the situation while talking to Frank about  his service. It was wonderful and I believe Frank needed that male conversation.  You could actually feel a circle around Frank from these men letting Frank know they truly were there for him and they were going to do this with honor. There is not one air-conditioner in this building that is installed so professionally as Frank's. 

I must tell you this, We thought Frank was going to be upset with us reaching out for help for him. When we got back to his apartment after talking to you on the phone and told him what we did and where we went for help and that Cape Cod Veterans said they were going to get a new a/c for you today. He lightly clapped his hands over his heart, a smile came over him and said a new a/c for me. We said, Yes Frank, the Vet's are bring you a new a/c. 

You may want to email Lori Finton, Executive Director at Barnstable Housing Authority to let her know that the a/c belongs to Cape Cod Veteran's. She will probably fax you a form to complete for the files. I was told everything gets thrown away.

Thank You and God Bless America, I will be singing your praises.